Frequently Asked Questions (FAQs)

To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information. Once your order is confirmed, you’ll receive an email with the order details.

We accept a variety of payment methods, including Knet, major Credit/Debit cards and other secure payment options. You can find the complete list during the checkout process on our website.

Once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before completing the checkout process. If you encounter any issues, contact our customer support team immediately for assistance.

At the moment, we only offer shipping within specified zones. Please check our Delivery Information page for details on our shipping coverage. We are continuously working to expand our delivery reach.

Our return policy is detailed in our Terms & Conditions. If you’re not satisfied with your purchase, please contact our customer support team within 3 days of receiving your order for assistance.

Yes, we are committed to providing high-quality and authentic products. Our frozen seafood and Asian groceries go through rigorous quality checks to ensure they meet the highest standards.

For any inquiries or assistance, you can reach our customer support team through at info@yamamakwt.com, or visit our Contact Us page on the website.

Yes, you can subscribe to our newsletter during the registration process or by updating your account preferences. Subscribers receive exclusive updates, promotions, and information about new products.

Absolutely. We prioritize the security of your personal information. Our website employs industry-standard security measures, including SSL encryption, to protect your data.

To stay updated on the latest products and promotions, follow us on our social media channels and subscribe to our newsletter. We regularly share exciting updates, offers, and new arrivals.

Yes, currently, we have two stores in Kuwait. One is located in Shuweikh, and another one is situated in Salmiya. You can explore our wide range of products and place orders conveniently through our physical stores or website.